Cancellation policy

DANE Coffee does not refund or exchange coffee purchased if ordered incorrectly through our website.

If we have sent you the wrong items in the post, or something is missing, please get in contact via customerservices@danecoffee.com, and we will rectify the issue.

 

1. CANCELLATIONS

SUBSCRIPTIONS

When you purchase a subscription you’ll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you’ll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.